FAQs • Durham Parks & Recreation, NC • CivicEngage

Do I have to pay the day I make the reservation?: Yes, you will be required to pay the security deposit and application fee before leaving. If you cannot pay the security deposit and application fee, we will delete the reservation and open the date up for another client. We will accept cash (exact amount), credit cards, and checks. No credit cards will be taken over the phone. You will need the actual card to swipe. We do not accept ApplePay, CashApp, or any other money transfer protocols. All other fees will be due 45 days prior to the requested date of use.

▼
Durham Armory Annual Reservation Meeting

1. When can I reserve the Armory for a date in 2024?: We will open the books for 2024 on Tuesday, May 9, 2023, at our annual Booking Meeting. Doors will open at 7:30am and will close promptly at 8:30am so the meeting can begin.

2. What if I arrive late to the Booking Meeting?: If you arrive after the doors are closed at 8:30am, you will not be allowed to participate and will have to wait until May 10, 2023, to submit your reservation request. We encourage you to arrive by 8:15am.

3. Where will the 2024 Armory Booking Meeting take place?: The meeting will take place at The Durham Armory, 220 Foster Street, Durham NC.

4. How long will the scheduling meeting take?: We recommend setting aside 2 to 3 hours for the meeting. It takes a while to go through all the numbers in order, set up all the reservations, and take payments.

5. Is there on-site parking available for the meeting?: We do not have onsite parking. You must park in the parking garage or any available street parking. Please be mindful that you may have to pay to park.

6. Do I have to pay the day I make the reservation?: Yes, you will be required to pay the security deposit and application fee before leaving. If you cannot pay the security deposit and application fee, we will delete the reservation and open the date up for another client. We will accept cash (exact amount), credit cards, and checks. No credit cards will be taken over the phone. You will need the actual card to swipe. We do not accept ApplePay, CashApp, or any other money transfer protocols. All other fees will be due 45 days prior to the requested date of use.

7. How will DPR determine who gets to choose the first date?: Every client will be given the opportunity to pick a number. This number will determine in what order you will be called to pick your date. If your date is already taken by either another client or DPR, you will need to choose an alternate date. We suggest you have at least 3 dates to choose from.

8. Can I leave a voicemail or send an e-mail to Reservations requesting a date? Or do I have to be at the meeting in person?: To have the best chance of getting your desired date you should attend the meeting. We will not take reservations via telephone, e-mail, or the online request form until May 10, 2023.

9. If I am not able to attend, can I send someone in my place?: Yes, but they have to know your top 3 dates in case your top choice is no longer available. They also need your personal information (full name, date of birth, email address, and mailing address) to set up or confirm your account. They must be able to pay the deposit and application fee during the meeting.

10. Can I bring multiple people to participate in the lottery?: No. Only one person per event will be allowed to draw a number to determine their place in the selection process.

You can reserve consecutive dates (ex. March 13 & March 14) at the same time.

You cannot reserve nonconsecutive dates (ex. March 13 & July 3) at the same time.

12. How do I select a second date if my dates are nonconsecutive?: After all the numbers have been called, that will conclude the first round, and the second round will begin. Numbers will be called in the same order.

13. How long will the Booking Meeting take?: We recommend setting aside 2-3 hours for the meeting.